Pivotal Corporation is the only CRM Company that is 100 percent purpose-built to serve the unique requirements of mid-sized enterprises. More than 1,500 companies around the world use Pivotal of which CIBC, Centex Homes, HarperCollins Publishers, Hitachi Telecom Inc., Premera Blue Cross, Royal Bank of Canada, Southern Company, and Vivendi to name a few. Pivotal's complete CRM suite covers areas like marketing, sales, service, contact centers, partner management and interactive selling. The PIVOTAL approach offers fast time-to-market, cost effective and fully customizable sensible CRM solution that can increase your revenues, improve your margins, and grow customer loyalty. Pivotal products, services, partners, business style and cost advantages have earned Pivotal the leadership position in the mid-enterprise market on Gartner’s quadrant for mid-enterprise CRM (Mid-enterprise magic quadrant research, February 2002).